Refund policy

All items are non-exchangeable, non-returnable and non-refundable upon order confirmation.

Damages and issues

Please email us as soon as possible at mikiss.select@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. We will contact you within 3 - 5 business days after receiving your email.

Reports of defective, damaged or wrong item 2 days after order reception will not be accepted in any event. In the event of returning or exchanging defective, damaged or wrong items, items must be unused and returned with the original packaging or else will not be accepted. Items sent back to us without first requesting a return will not be accepted.